Madeleine Moon MP All articles
Parliamentary Update

No Carer Should Reach the End of the Line Alone

Madeleine Moon MP
No Carer Should Reach the End of the Line Alone

Photo: unpaid carer supporting elderly relative at home Wales, via www.turntablelab.com

At the end of the line, in the valleys above Bridgend, on the edge of Porthcawl, and in the estates around the town, there is a workforce that never clocks off. It is made up of unpaid carers: parents, partners, adult children and young people who provide the support that statutory services cannot or do not reach. They are the hidden economy of care. In 2026, that economy is under strain, and the political system is still treating it as a private trouble rather than a public responsibility.

The care gap in numbers

Our 2026 constituency carers' survey, completed by 412 households across Bridgend, paints a stark picture. More than two in five respondents provide over 50 hours of care each week. Nearly one in three have not had a break from caring in the past twelve months. Fifty-eight per cent have reduced their paid work, and one in four have used their savings to pay for care-related costs. These are not abstract statistics. They are the arithmetic of exhaustion.

The wider picture is equally troubling. Census-derived estimates suggested around 10,000 unpaid carers in Bridgend before the pandemic. Our 2026 survey indicates that the intensity of care has risen, even if the headline number has not. More people are caring for longer, with more complex needs, and with less support. Social care reform has been delayed repeatedly. In the meantime, carers are filling the gap.

Three carers, one system

Sian, a former teaching assistant in Maesteg, cares for her mother, who has dementia. She gave up work two years ago because the cost of replacement care was higher than her wages. Her mother's assessment identified needs, but the package of support was reduced after a review. Sian now provides personal care, medication prompts and overnight supervision. She has not had a week away in three years.

Derek, in Porthcawl, cares for his wife, who has multiple sclerosis. He manages appointments, mobility aids and household finances. He describes his role as a full-time job with no training, no holiday and no sick pay. When he asked for respite, he was offered a four-week wait for a needs assessment. By the time the assessment came, his own health had deteriorated.

A young adult carer in Bridgend, whose name we are withholding, looks after a parent with a mental health condition. They are studying for A-levels and providing evening support. They have never had a carers' assessment. They did not know they were entitled to one. This is not a failure of individual professionals. It is a failure of system design.

What Westminster can do

Social care is devolved, but many of the levers that shape carers' lives are reserved. A Bridgend MP should press the UK Government on Carer's Allowance. The earnings threshold remains punitive, the weekly rate is inadequate, and overpayment cases have caused unnecessary distress. Reform should be urgent, not incremental.

Westminster can also strengthen employment rights. The Carer's Leave Act 2023 was a step forward, but take-up depends on enforcement and on employers knowing the law. A parliamentary champion should ask whether carers in Bridgend are actually able to use that right, and whether statutory sick pay and flexible working rules reflect caring responsibilities. Benefits, employment law and tax are reserved matters. They are therefore a direct responsibility of the UK Government and of every MP who claims to stand with carers.

What the Senedd can do

The Welsh Government and the Senedd hold the core levers on social care. The Social Services and Well-being (Wales) Act 2014 gave carers a right to an assessment, but not a statutory right to respite. That distinction matters. An assessment can identify need without creating an enforceable entitlement to a break. A statutory right to respite would change the baseline: it would require local authorities to plan for replacement care, fund it properly and report on delivery.

Wales also needs a carers' strategy with money behind it. Local authority budgets are under severe pressure, and respite services are often the first to be reduced. Ring-fenced funding for respite, better data on waiting times, and a legal duty to provide emergency support would make a practical difference. The Senedd can legislate for that. It should.

A shared responsibility

Westminster and the Senedd cannot continue to pass the parcel. A UK-wide carers' passport, portable across health and care boundaries, would help families who move or use services in England. Joint work on data would reveal the true scale of unpaid care. Intergovernmental agreement on funding could support a minimum standard of respite without undermining devolution.

This is not about creating a new bureaucracy. It is about recognising that unpaid carers are part of the infrastructure of care. When they collapse, the NHS and social services feel it. When they are supported, hospital discharges are safer, admissions are avoided and families stay together. The economic case is strong. The moral case is stronger.

The MP as champion

A parliamentary champion for Bridgend's carers should do four things. First, secure a debate and question ministers on Carer's Allowance and carers' rights. Second, convene a local carers' forum with the council, health board and voluntary sector. Third, support the campaign for a statutory right to respite in Wales. Fourth, use constituency casework to expose delays and failures, without ever treating carers as case studies rather than citizens.

As of 8 November 2026, the care gap at the end of the line is widening. The people who fill it deserve more than gratitude. They deserve rights, resources and respite. No carer should reach the end of the line alone.

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